- Usability: ask yourself about the degree of complexity of the installation, the supplementary tools that you need and the type of usability of the development environment.
- Maintainability: how is the product managed? Can you monitor the services by means of a graphical user interface?
- Community: Is there content available for the platform? Are there active public forums?
- Company support: Here you need to know whether the support service is provided during business hours, if it has a direct line, e-mail, on-site support, etc.
- Functionality: types of features provided.
- Flexibility: Is it possible to customize the product? Does it meet the company’s specific needs?
- Expansion ability: What types of standards do the interfaces use? Does it have extensions?
- Connectors: Are there available adapters for B2B products such as SAP or Salesforce?
- Costs: Calculate the total cost of owning the product: maintenance, necessary auxiliary products, connectors, licenses, etc.
- Licenses: Type of license and subscription model. Are updates free? Do they have alternatives when requirements change?
Friday 10 May 2019
Middleware Selection Criteria
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